Cognitive Tempo refers to the pattern and rhythm of how someone processes information and makes decisions. Normally, this refers to fast and impulsive vs slow and methodical. Combined with Anticipatory Processing, Cognitive Tempo can be both fast and methodical.

Anticipatory processing is an approach where you think about potential outcomes while current actions are still resolving, creating a continuous cycle of action and preparation. While waiting for an action (such as making a change during a production incident or asking an AI coding assistant to write code), consider the outcomes so that once the action resolves, you’re able to immediately take the next action, maximizing Wait Time Utilization.

For SaaS companies, the Product Delivery Team is all individuals involved in building and operating the product. All these sub-teams share a common goal: continuously deliver customer value.

Standardizing a Jira Ticket Hierarchy allows all producers of feature requirements and implementation details (product management, engineering leads, and engineers) and consumers of those requirements (support, SRE, docs, marketing) to collaborate on the right level of detail for their job roles.